7 Ways to invoice customers in retail does not take bills, the most realistic

Many businesses today still have trouble handling the case invoice retail customersespecially when travelers do not take bills. This article Accnet will help you understand more about the process of invoices for individual customers when buying guys in all practical cases. Let's follow the content below!

1. How to invoice for retail customers in all practical cases 

Here are detailed instructions how to invoice for retail customers in the specific case:

1.1. How to invoice customers in retail does not take bills

Step 1: Set up full invoice transaction information

Right after completing the transaction of sale/service providers, businesses to invoice as a rule, a complete record of the information required includes:

• Name of goods/services provided.
• Quantity, unit price, amount.
• The tax rate, the amount of VAT.
• The total value of payments.

If the customer does not provide personal information (name, address), the enterprise can write “individual” in the buyer information.

Step 2: case notes client does not take bills

In the case of retail customers don't take bills, business should take note of the "guests don't get invoice" in the notes section on the invoice/in bookkeeping, help businesses easily explain with tax authorities.

Step 3: Save the invoice as prescribed

Though customers do not receive a bill, businesses still have to store bills were set up under Decree 123/2020/ND-CP. Invoice must be stored in minimum time is 10 years in paper form/electronic.

1. Why must the invoice, although retail customers do not take invoices?  According to Article 16, circular no. 39/2014/TT-BTC, business required to invoice when a sale of goods/provision of services valued from 200,000 or more, even if the client does not take bills. 2. Not bill for retail customers may be dealt with? According to the Decree 125/2020/ND-CP, if the business is not invoice retail customersmay be administratively sanctioned with fines from 4 million to 8 million for each case. 3. Have real example for this case is not? Practical example: A customer retail purchase at an electronics store with a total value of 500,000. After payment, the customer refused to accept the bill because that is not necessary. At this time, the store must still be billed for this transaction recording full information about the product, quantity, price, VAT.

1.2. How to invoice customers in retail for transactions valued at from 200,000 vnd and above

According to Article 16, circular no. 39/2014/TT-BTC, when businesses sell goods/services provider for retail customers with value from vnd200, 000 and above, business required to issue invoice, even if travelers don't ask/don't take bills.

• Step 1: After completing the transaction, the business must invoicing value-added (VAT) for retail customers right at the time of the transaction.
• Step 2: On the invoice, the full recording information required includes the name of goods or services, quantity, unit price, total amount, tax rates, and the amount of VAT.
• Step 3: If the customer does not provide complete information, businesses can write “individual” in the information shoppers.
• Step 4: invoices can be exported in paper form/electronic invoice. If invoice retail customers is the paper, the business needs to deliver the original to the customer

1.3. Travellers requires invoice value under 200,000

Even when the value of the transaction under 200,000, if retail customers request, the business must still be billed in accordance with Article 16, circular no. 39/2014/TT-BTC. Help customers with vouchers valid for individual purposes, such as tax returns/warranty products.

• Step 1: When travelers invoice requests, whether the transaction value under 200,000 businesses to invoice at the time of the transaction.
• Step 2: list the full transaction information similar to the case invoice retail customers other, including description of goods/services, amount, tax and total amount of payment.
• Step 3: specify the information the buyer (if clients provide) or burn “retail Customers” if guests do not wish to provide personal information.
• Step 4: invoices, delivery of the original to the customer.

1.4. How to export bill retail customers for the purchase of goods and services with warranty registration

In the case of purchase of goods/services have warranty registration, businesses must produce the invoice to the customer base warranty product later. 

• Step 1: Set up the bill as soon as complete the transaction of purchase with registration warranty.
• Step 2: indicate on the invoice, the information related to products, service, warranty, serial number (if any), the warranty period.
• Step 3: Make sure to include invoice information of retail customers so that customers can use when in need of warranty claim. 
• Step 4: The invoice to the customer or send them via email if is electronic invoice.

1.5. How to export bill retail customers for trading on the trading platform electronic

According to the Decree no. 52/2013/ND-CP, the business provides goods and services online through the platform ecommerce must produce the invoice for all transactions, including transactions with retail customers.

• Step 1: After the customer completes payment on the platform, ecommerce, enterprise systems need to automatically set up electronic invoice for the transaction.
• Step 2: electronic Invoice should include full information about the product, service, tax, total amount of payment.
• Step 3: After cumshot electronic invoice for retail customersbusinesses send it via email to the customer or provide the link to access for customers to download invoices. 

1.6. Transactions in the field of restaurants/dining/hotels/transportation

The industry as transport services, catering, restaurants, hotels must often invoice retail customers for all transactions with retail customers due to claim tax administration closely, according to circular 26/2015/TT-BTC.

• Step 1: After completing the service provider billed immediately for retail customers with full details about the services, quantity, unit price, tax and total amount.
• Step 2: For food services, specified on the invoice the food and drink has to offer. For transport services, recording details about the journey and the media type.
• Step 3: Invoice can be printed directly from the POS system or sent in the form of electronic invoices.
• Step 4: deliver invoices for retail customers, if customers do not receive a bill, businesses need to store copies as prescribed.

1.7. How to invoice customers in retail for the promotions, discounts

When organizing the promotion, if retail customers still have to pay part of the value of goods/services, businesses need to invoice for the actual amount of this payment. This supports the recognition of revenue/tax accurately, even when the value has been reduced.

• Step 1: After customers make a purchase/use services in the promotions/discounts, business need to invoice at the time of the transaction.
• Step 2: indicate on the invoice the information about the goods or services, including the selling price, original discounts/specials, the amount actually paid after applying the discount program.

For example: If the product is original price 1,000,000 customers receive a 20% discount, then specify the original price is 1,000,000, discounts 200,000, the amount the customer actually paid is 800,000.

• Step 3: Record full of other information such as tax rate, VAT amount, total amount paid after the discount.
• Step 4: deliver invoices for retail customers. 
• Step 5: If the program promotional requests invoice retail customers specifies the value of the gift, business need to write more worth of gift, payment amount after deduct the value of gifts.

2. Invoice template for retail latest 2024 

Here's a sample invoice retail customers detailed business can refer and download:

INVOICE VALUE Contact 1: Save Date ..... months ..... year ..... Unit of sale: XYZ COMPANY Tax code: 0123456789 Address: No. 123, The ABC, District 1, ho chi minh CITY. Ho Chi Minh Phone: 0909 123 456 Account number: 123456789 - ABC Bank Name buyers: The buyer does not take bills Unit name: (Or: The buyer does not provide the name, address, tax code) Tax code: ................................................ Address: ........................................................ Form of payment: Cash (TM) Account number: ................................................... STT Name of goods, services Unit Number Unit price The money 1 Product name/service 1 Pcs/Piece 1 15,000,000 VND 15,000,000 VND 2 Name of product/service 2 ................ ................ ................ ................ Money order: ...................................... VND VAT: 10 % VAT amount: ................................... VND Total payment amount: ........................... VND The amount of money written the words: ............................................................ Buyers (Signature, name, surname) ..................................................................... Sellers (Sign and stamp the name) ..................................................................... (Need to check, collate when set up, delivery, invoice)

DOWNLOAD FILE SAMPLE INVOICE RETAIL CUSTOMERS AT THIS

The invoice retail customers is a mandatory regulations that businesses need to adhere to. Hope that the article has provided you with useful information to effectively manage the invoice. Thank you for the follow and wish you success in applying this knowledge into the business practices of the business.

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